Privacy Policy for C R A I
How we collect, use, share, and protect your personal information when you use our Platform.
Introduction
•Welcome to C R A I ("we," "our," "us"). Your privacy and trust are our top priorities.
•This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services ("Platform").
•By using C R A I, you agree to the terms of this Privacy Policy.
Information We Collect
•Account details: name, email, username, password.
•Profile information: photo, biography, links, or other data you choose to share.
•Payment information: billing address and transaction data (processed securely through our payment partners).
•Communications: messages or feedback you send to us.
•Device and browser type, IP address, and usage data.
How We Use Your Information
•Create and manage your account.
•Process payments securely.
•Provide customer support.
•Improve and personalize the user experience.
•Send service updates, notifications, or promotional content (only with your consent).
Data Storage and Security
•We use industry-standard encryption (SSL/TLS) to protect all information.
•Your personal data is stored securely in servers within Saudi Arabia.
•We regularly review our security practices to prevent unauthorized access.
•Data is protected by continuous monitoring and dedicated security reviews.
Your Rights
•Access and request a copy of your data.
•Correct inaccurate information.
•Request deletion of your data ("Right to be Forgotten").
•Withdraw consent for data processing.
•Lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA).
International Data Transfers
•If your information is transferred outside Saudi Arabia, we ensure it is protected.
•We apply equivalent data protection standards through contractual safeguards.
•We rely on industry-standard legal mechanisms to protect your privacy.
Retention of Data
•We retain your data only as long as necessary to fulfill the purposes outlined.
•When data is no longer needed, it is securely deleted or anonymized.
•You may request deletion at any time by contacting us.
Changes to This Policy
•We may update this Privacy Policy from time to time.
•Any changes will be reflected with a new "Last Updated" date.
•You will be notified of significant changes via email or platform notice.
Contact Us
•If you have questions or concerns about this Privacy Policy, please contact us.
•Email: privacy@cray.com
•We respond within 2 business days.
Need help with your data?
We respond within 2 business days. Contact our privacy team for any data-related requests.
Contact Privacy Team