Privacy Policy

Privacy Policy for C R A I

How we collect, use, share, and protect your personal information when you use our Platform.

introduction iconIntroduction

Welcome to C R A I ("we," "our," "us"). Your privacy and trust are our top priorities.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services ("Platform").

By using C R A I, you agree to the terms of this Privacy Policy.

information iconInformation We Collect

Account details: name, email, username, password.

Profile information: photo, biography, links, or other data you choose to share.

Payment information: billing address and transaction data (processed securely through our payment partners).

Communications: messages or feedback you send to us.

Device and browser type, IP address, and usage data.

usage iconHow We Use Your Information

Create and manage your account.

Process payments securely.

Provide customer support.

Improve and personalize the user experience.

Send service updates, notifications, or promotional content (only with your consent).

sharing iconData Sharing and Disclosure

We never sell your data.

Service providers: payment processors, hosting providers, or analytics partners.

Legal authorities: only if required by law or court order.

All partners comply with Saudi Arabia's PDPL and international privacy standards.

security iconData Storage and Security

We use industry-standard encryption (SSL/TLS) to protect all information.

Your personal data is stored securely in servers within Saudi Arabia.

We regularly review our security practices to prevent unauthorized access.

Data is protected by continuous monitoring and dedicated security reviews.

rights iconYour Rights

Access and request a copy of your data.

Correct inaccurate information.

Request deletion of your data ("Right to be Forgotten").

Withdraw consent for data processing.

Lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA).

cookies iconCookies Policy

C R A I uses cookies to enhance performance and personalize user experience.

You can control cookie settings through your browser at any time.

Disabling cookies may affect some features of the platform.

We use cookies for analytics and personalization purposes.

international iconInternational Data Transfers

If your information is transferred outside Saudi Arabia, we ensure it is protected.

We apply equivalent data protection standards through contractual safeguards.

We rely on industry-standard legal mechanisms to protect your privacy.

retention iconRetention of Data

We retain your data only as long as necessary to fulfill the purposes outlined.

When data is no longer needed, it is securely deleted or anonymized.

You may request deletion at any time by contacting us.

changes iconChanges to This Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected with a new "Last Updated" date.

You will be notified of significant changes via email or platform notice.

contact iconContact Us

If you have questions or concerns about this Privacy Policy, please contact us.

Email: privacy@cray.com

We respond within 2 business days.

Need help with your data?

We respond within 2 business days. Contact our privacy team for any data-related requests.

Contact Privacy Team
Privacy Policy | C R A I